We’re glad that you’ve already perused our online store! We would love to hear your requests (via email or the Bento survey), as they give us a better sense of your style preferences. Due to inventory fluctuations, we are not able to guarantee that requested items will be included in a Bento box, but we’ll certainly keep them in mind when selecting styles for you. If there is ever an item that you simply must try, we recommend ordering it directly from our online store before it sells out! If it’s not the perfect fit, we offer a 21-day return policy with free shipping both ways (for orders over $100).