Once you’ve activated your shipping label and mailed your items to thredUP, it can take up to three weeks for your shipment to be delivered. Once it’s received, you will receive an email notification with your kit’s estimated processing time. Once your shipment has been processed, you will receive a second email outlining the items that have been accepted for consignment and their pricing. Track your kit’s progress in the ‘My Sales’ section of your thredUP account.

There is no limit! Once your thredUP shipment has been processed, you will receive an email outlining the items that have been accepted for consignment and their pricing. thredUP allows you to pay out $1 to $1000 at a time. Psst! For a limited time, you will earn an extra 15% when you redeem your earnings for M.M. shopping credit.

You will receive an email with your M.M. credit within one week of your thredUP payout.

Items in good condition that do not meet thredUp’s resale standards may be sold to customers as part of their Rescue program. Otherwise, unsellable items are sold to third party partners who recycle, upcycle, and otherwise ethically dispose of apparel.

Absolutely! If you live near one of our showroom locations, stop by to drop off your kit. We’ll take care of shipping, and one of our stylists will help activate your kit.

Please contact thredUP and include your kit number or your tracking number as well as your preferred email address so that they can be in touch.