Returns

For all US addresses, click HERE to begin a return or exchange through our returns partner, Loop. You can choose to return in-person (no packaging required) or generate a shipping label to return by mail.

International orders, start your return HERE. You'll be able to generate a return label & any applicable customs documentation. A return fee of $20 will be deducted directly from your refund.

Full-price items, unworn and unaltered with original tags attached can be returned for a refund to your original payment method within 21 days of shipment. All sale items are either refundable for store credit only or are final sale, depending on the item discount level. Samples and gift cards are final sale and may not be returned or exchanged at any time.

US returns are free. International returns will incur a $20 fee to be deducted from the refund total. Exchanges currently not available for international orders.

Shipping

For US orders, our current shipping options include Ground Shipping, Priority Shipping, and Next Day Priority. You’ll be notified of your tracking number once your order has shipped.

All orders of $400 or more qualify for complimentary Ground Shipping. For orders that do not meet the $400 minimum, a flat rate shipping fee of $10 will be applied to your order total.

Ground Shipping Orders typically ship out of our Fulfillment Center within 2-3 business days and arrive within 2-5 business days post-shipment. PO boxes, military, and US territory addresses may ship on an extended timeline. Shipments to Hawaii may take up to 10 business days to arrive. Items purchased on pre-order ship on an extended timeline.

Priority Shipping Orders ship out of our Fulfillment Center within 1-2 business days and arrive in 2 business days. This shipping method is not available for shipments to PO boxes, military, and US territory addresses. Items purchased on pre-order ship on an extended timeline. These shipping timelines are our best estimates, but we cannot guarantee delivery by a certain date.

Next Day Priority Orders ship out of our Fulfillment Center within 1-2 business days and arrive in 1 business day. This shipping method is not available for shipments to PO boxes, military, and US territory addresses. Items purchased on pre-order ship on an extended timeline. These shipping timelines are our best estimates, but we cannot guarantee delivery by a certain date.

Exceptions: All pre-order items ship on the extended timeline indicated on the product description and your receipt. Military and US territory addresses may ship on an extended timeline and can take anywhere from two business days to several weeks to arrive.

*Please note: National holidays are not considered business days and add an extra day or two to shipping time. Please keep this in mind when choosing your shipping method.

All international orders ship with DHL Express. Orders ship out of our Fulfillment Center within 2-3 business days. For an estimated shipping timeline, please refer to the information indicated at checkout and note that this is an estimate only. Items purchased on pre-order ship on an extended timeline.